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Terms & Conditions

Welcome to Ernie Zone Pickleball. By using our website, you agree to comply with these Terms & Conditions. Please read them carefully before making a purchase or using our services.

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1. General Terms

  • By accessing this site, you confirm that you are at least 18 years old or have parental permission.

  • We reserve the right to update, modify, or discontinue any part of our website without prior notice.

  • Misuse of our site, including fraudulent activities, may result in order cancellation or account suspension.

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2. Products & Orders

  • We strive for accuracy in product descriptions, but we do not guarantee that all information is error-free.

  • Prices and availability are subject to change without notice.

  • We reserve the right to refuse or cancel orders due to pricing errors, suspected fraud, or inventory shortages.

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3. Payments

  • All transactions must be made using approved payment methods at checkout.

  • Payment must be completed before an order is processed and shipped.

  • We are not responsible for payment processing issues from third-party providers.

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4. Shipping & Delivery

  • Orders are processed within 1-2 business days and shipped based on the selected shipping method.

  • Delivery times vary depending on the destination and shipping carrier.

  • We are not responsible for delays, lost packages, or incorrect shipping addresses provided by the customer.

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5. Returns & Refunds

  • Returns are accepted within 30 days of purchase under our Refund Policy.

  • Items must be unused, in original condition, and with proof of purchase.

  • Refunds are processed within 7-10 business days after receiving the returned item.

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6. Intellectual Property

  • All content, including images, logos, and text, is the property of [Your Business Name] and may not be used without permission.

  • Unauthorized reproduction or distribution of our content is strictly prohibited.

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7. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages related to the use of our website or products.

  • Our maximum liability is limited to the total purchase amount of your order.

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8. Privacy Policy

  • Your personal information is collected and processed in accordance with our Privacy Policy.

  • We do not sell or share customer data with third parties without consent.

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9. Changes to Terms

  • We reserve the right to update these Terms & Conditions at any time. Continued use of the site constitutes acceptance of the updated terms.

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10. Contact Information

For any questions about these Terms & Conditions, please contact us at rafyhernandez@caribeanpickleball.com

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